The Miller Tanner difference is our people. That’s why we want to introduce you to our team of superstars that bring our corporate meetings and events to life for our clients. Today we introduce you to Proposal Specialist Keira McCord. Keira’s impeccable customer service ensures that all event proposals meet our clients’ requirements and expectations.
Tell us about your current role with MTA.
My current role with MTA is within the Commercial Department as a proposal specialist. My primary responsibility is to create proposals in line with our client’s specifications, budgets, and requirements.
What did you do before joining MTA?
Before joining MTA, I was a corporate sales manager at a large independent resort.
What do you feel is the most fulfilling aspect of your job?
The most fulfilling aspect of my job is when we win a program. Knowing that we provided great service to the client during the proposal phase, the proposal was in line with their budget and expectations, and they are now selecting MTA to provide our services for their meeting(s) is a great feeling.
What do you think is an important factor for clients to consider when choosing a venue for their event?
I think an important factor for clients to consider when choosing a venue for their event is accessibility to an airport. Some of their attendees have to travel very far to attend the events, and there is nothing worse than a 12+ hour flight followed by a 2+ hour car ride to the hotel.
What are some ways that your team takes the burden off the client when planning an event?
We are proactive. We provide holiday reviews to ensure that the dates the client has selected do not have any holidays in any of the countries that are attending and include sponsor-specific preferences in our budgets that we have learned from our prior partnership.
We are compliant. We provide hospitality reviews when needed and ensure any max spend limits are included in proposals both country and sponsor-specific.
What makes Miller Tanner stand out as a meeting planning company?
I had the unique and wonderful experience of working with MTA when I was at my previous job. I remember the entire process for their event on their end was seamless – organized, efficient, thoughtful. Having the opportunity to see how MTA does business is why I wanted to work for them; I wanted to be a part of it all. MTA’s employees are some of the most knowledgeable in the industry and truly care about making each and every event the best possible for the client and that is how we stand out as a meeting planning company.
What do you do for fun?
I enjoy watching sports (Go Steelers!), cheering my husband on at his softball games, spending time with my friends, cooking, and baking.
To meet the entire Miller Tanner Associates team, check out our associates here.
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