Meet MTA: Wendy Robbins, Financial Compliance Manager

The Miller Tanner difference is our people. That’s why we want to introduce you to our team of superstars that brings our corporate meetings and events to life for our clients. Today we introduce you to Wendy Robbins, Financial Compliance Manager. With her impeccable attention to detail, Wendy plays a critical role in the Finance Department to ensure all documentation is in order and meets compliance specifications.

Meet Wendy Robbins

Tell us about your current role with MTA. What are your primary responsibilities?  

My current role with MTA involves preparing all service contracts and amendments for every event MTA plans ensuring compliance with each client’s MSA and template requirements. This includes all F2F meetings for our Global Events Team as well as all virtual programs and VALTs hosting for our Media and Production Department.  I also prepare and send all deposit invoices for each of these events and assist in other key internal projects.

How long have you been with MTA?  I’m privileged to have been with MTA for 4 years.

What did you do before joining MTA?  

Prior to my career with MTA, I was an accountant in the business office at a private school where I wore many hats, including handling accounts receivable, billing for all tuition, and was the administrator for our employee benefits.

What do you feel are the most fulfilling aspects of your job?  

Knowing that I contribute to every event across the board at MTA gives me great pride and satisfaction in that I touch every program we service.  I love seeing every event our team is executing.  Assisting our clients in understanding and executing the contracts and contributing to MTA’s Event Planner are other parts of my role that I enjoy.

What are some ways that the Finance Team takes the burden off of the client when planning an event?  

Pre-event, we prepare the service agreements for all events for each client depending on their current template, keeping track of their updates and preferences.  We put all the details together freeing our clients’ time for only review and signature.  Post-event, our billing team pulls together the billing portfolio of complete documentation for each event for our clients’ records.  These are just a couple of the ways our Finance Team supports our clients, making their event planning much easier.

What do you do for fun?  

For fun, I really enjoy spending time with my family in all sorts of outdoor activities as well as watching funny movies, and exploring new places.  We enjoy sports, travel, and fun projects around the house.

What makes Miller Tanner stand out as a meeting planning company?

What I think stands out is how do we do what we do more efficiently, and differently from our competitors.  MTA takes every event and provides our services for that event as if it were the only meeting we had, giving our 100% dedication every time.  Right from the proposal request all the way through to sending of the billing portfolio, our entire team gives every event our all, ensuring our clients have exceptional service each time.  We go beyond the extra mile to true excellence to which our client feedback attests.

Where do you live and what do you love most about your state/city? Any must-see tourists spots?  

My family and I have recently moved this past year from Lebanon, TN to Cookeville, TN.  I miss being closer to Nashville, but am finding all the great things I’ve heard about living in Cookeville to be true.  It’s a small town with southern charm halfway between Nashville and Knoxville. Cummins Falls is a popular tourist destination less than 10 miles from our home.  People come from all over the U.S. to see the falls, swim, hike and experience nature at this beautiful place.

Anything else you’d like to add? 

At MTA, I work with an amazing team of people who are outstanding at providing exceptional service and memorable experiences for our clients.   We also provide this internally to one another through our unique and special culture.  We are a true service-driven company, both externally and internally.  I’m always excited and looking forward to what the future holds for MTA!