Nashville, TN — [May, 19, 2026] — Miller Tanner Associates (MTA), a global leader in life sciences and corporate events, today announced the appointment of Meredith Shottes as Chief Operations Officer. Shottes brings more than two decades of operational leadership to the role, including guiding the company through the collapse and subsequent rebuilding of the live events industry during the COVID-19 pandemic. She has been the architect of MTA’s expansion into more than 55 countries across six continents.
In her role as Chief Operations Officer, Shottes leads Global Operations and technology-enabled customer experiences across MTA’s global organization. She oversees three core operational pillars – Global Experiences (events’ experiences and production), Product Innovation (software development), and Product Management, ensuring seamless integration between service delivery, technology, and long-term customer value.
Since joining MTA, Shottes has built and scaled the operational infrastructure that now underpins the company’s global delivery model, designing the systems, teams, and technology frameworks that enable MTA to execute complex, high-stakes events for pharmaceutical, biotech, and corporate clients in markets across the Americas, EMEA, and APAC. In her previous role as Chief Experience Officer, she led the creation of MTA’s Global Experiences division, overseeing the full lifecycle of client engagement across every event type and market the company serves and establishing the operational standards that have defined MTA’s reputation for precision and consistency at a global scale.
“Meredith’s promotion to Chief Operations Officer recognizes the rare combination of strategic insight, customer focus, and executional excellence she brings to MTA,” said Marnie Miller Battistini, Founder and CEO of Miller Tanner Associates. “She is known as a ‘Meaningful Disrupter,’ someone who sees what’s needed, isn’t afraid to challenge the status quo, and does so while staying deeply committed to MTA values and MTA’s DEI direction. She leads with curiosity and pragmatism, championing smarter use of technology, simplifying complex processes, and centering every decision on the customer experience. Her leadership has strengthened MTA and sets us up to scale sustainably as we enter the next phase of growth.”
Known for her thoughtful, technology-driven approach and deep commitment to people, Shottes builds high-performing teams that pair precision execution with meaningful human connection. Her work centers on translating ambitious vision into reliable, repeatable systems that strengthen customer partnership, enable scalable growth, and position MTA for its next chapter of innovation and expansion.
“The work that excites me most is the work that hasn’t been done yet,” said Shottes. “We are at an inflection point in our industry, and in how organizations everywhere think about the intersection of technology, human experience, and operational scale. I am here to help MTA lead that conversation, and I intend to bring everything I’ve built over the last two decades to bear on what comes next.”
Shottes is a recognized leader in global operations, customer experience strategy, and technology-enabled growth. She has led through periods of rapid scale, industry disruption, and transition, and is sought for her expertise in building high-performing, cross-cultural teams – integrating AI and digital infrastructure into operational models. She is based in New York, New York.
