Simply by the nature of what we do, we're a results-oriented company. So, when we examine our company's core beliefs and aspirations, we imagine the experience of those values from the end-user's perspective — as a customer and as an employee. Actions speak louder than words, but words lead the way and illuminate the path. Below are some words that shine a light on our core values.
The customer experience: We absorb the client’s goals and passions and make them our own. What results from that? We work harder for our clients. The results: impeccable customer service and quality events.
The team experience: When we absorb the goals and passions of our client and make them our own, we achieve those goals with a sense of pride. The result: quality work and job satisfaction.
The customer experience: We’re problem solvers, first and foremost. The magic of those solutions comes in the space between the problem and solution. This is where our creativity is apparent and shines before our clients, be it a breathtaking table setting or an ingenious software solution.
The team experience: When the muse strikes, we make way. We allow all our employees to explore all the creative ways to solve a problem. We foster self-improvement.
The customer experience: Collaboration, like any good marriage, takes work. And work we do. Relentless, we grind and fashion the essential cogs of an event into flawless mechanics.
The team experience: We know our team members not only have our backs but are our greatest advocates. Collaboration breeds creative solutions and amazing satisfaction through dynamic perspectives. But it never means compromising vision or integrity.
The customer experience: We are, in our DNA, a fully-virtual company of self-starters, serial entrepreneurs, engineers, writers, designers, and garlic farmers. Our clients can find a personality they can connect with. We craft events that connect to all people, pronouns, and ranges of accessibility.
The team experience: We are a remote team but not a cold one. A respect for differences is ingrained. We hire talented people with interesting experience.
The customer experience: The planning process has a roadmap with defined signposts. Knowledge is shared. Hard news is delivered without exception, though with soft touch and empathy. The adherence to regulations is accessible. Integrity is subliminally perceived, never needing to be broadcast. When the path is clear, trust is omnipresent.
The team experience: Communication is unambiguous. Leadership is straight-forward and able to see through the clutter of modern business. Goals are expressed and concrete. Discretion is abundant. Collaboration is uncomplicated. Daily concerns are welcomed and heard. Integrity is expected.