The Miller Tanner Associates’ (MTA) difference is our people. That’s why we want to introduce you to our team of superstars that brings our corporate meetings and events to life for our customers. Today we introduce you to Senior Billing Associate Leslie Holt. Leslie’s fastidious care of our customers’ final billing portfolio and her expertise in financial intricacies truly make her an invaluable asset to our MTA team.
Meet Leslie Holt
Tell us about your current role with MTA. What are your primary responsibilities?
I’m the sr. billing analyst for the Finance Team. I pull together all of the meetings costs, create the final invoice and send that along with the billing portfolio (all supporting back up documentation) to the customer and finalize/close out the events in our accounting system. I provide support to our customers for any reconciliation questions they may have regarding the billing portfolio.
How long have you been with MTA?
Prior to 2020, I was with MTA for 5 years. I rejoined MTA about three months now. My heart never left.
What did you do before joining MTA?
Prior to joining MTA the first time, I spent 19 years as a financial analyst. I also worked for 3 years as an accounts payable analyst. Before returning to MTA this year, I was working as an implementation project manager.
What do you feel are the most fulfilling aspects of your job?
It’s a fun job because, while I’m sitting here at my desk in Middle Tennessee, my mind is all over the world depending on where our meeting took place. Being part of the big picture team that makes it happen is extremely fulfilling. Additionally, I find the end result very fulfilling when we have a perfectly balanced and well-documented billing portfolio to provide the customer. I like to look back over the list of completed projects and think, “wow, look at all we accomplished!”
I’m sure what makes Miller Tanner stand out as a planning company are our people and the sincere desire to execute on a meaningful, impactful meeting experience every time. We take it personally because it is.
What are some ways that the Finance Team takes the burden off of the customer when planning an event?
The client can always trust that we are good stewards of their money. From the first step to the last, there is a solid audit trail and total transparency so once it reaches the customer’s desk it should only be a quick and easy review for them with little to no questions or issues.
What makes Miller Tanner stand out as a meeting planning company?
I’m sure what makes Miller Tanner stand out as a planning company are our people and the sincere desire to execute on a meaningful, impactful meeting experience every time. We take it personally because it is.
Why do you think that the MTA Workshops are important?
The MTA Workshops are important because they bring us together to bond, to celebrate who we are and what we do, and to give us the time to forward look where we are going. We are all together hearing the master plan at the same time and generating thoughts and ideas from the thoughts and ideas of others. It’s a reset moment for me. You can talk to someone via email and Zoom and feel that you know them, but being together in person affords us an opportunity to connect in a more real and meaningful way and gives chance and time for collaboration and ideas to be born of feelings that only happen when we are together.
What do you do for fun?
I enjoy going out to live music at small venues, as well as local art exhibits and craft markets. I enjoy adding to/listening through my record collection, dancing around in my living room, spending time with friends and sharing good food.
Where do you live and what do you love most about your state/city? Any must-see tourists spots?
I live in Murfreesboro, Tennessee which, interestingly, is the geographic center of the state. I love the natural beauty of this area, the distinct seasons, and slow and easy southern hospitality. There are so many fun things to do in any direction which makes for easy day trips and adventures.
Anything else you’d like to add?
MTA has taken me to places in the world that I never would have otherwise had a reason or opportunity to visit with experiences I could have never had. MTA gave me a job but also made me a part of a team whose ties and commitment run deep in a way that makes it more than just a job.
Visitwww.millertanner.comto learn moreabout MTAand our associates.Get to know our associates byfollowing us on Instagram for behind-the-scenes with our team.
The Miller Tanner Associates’ (MTA) difference is our people. That’s why we want to introduce you to our team of superstars that brings our corporate meetings and events to life for our customers. Today we introduce you to Staff Accountant Lexus Mac Dannald with our Finance Team. Lexus’s role is to assist our Finance Team with internal and external accounting operations, keeping our processes running smoothly and efficiently.
Meet Lexus Mac Dannald
Tell us about your current role with MTA. What are your primary responsibilities?
I handle payroll, accounts receivable, invoicing, and related communication with customers along with other accounting duties as needed.
What did you do before joining MTA?
I worked as an accountant previously for a medical products company.
Languages spoken: English and Spanish
What do you feel are the most fulfilling aspects of your job?
I love that there are the monthly tasks to get done, but that not every day is the same. There are always projects or tasks that pop up and keep me busy.
What do you do for fun?
I have a Shiba Inu, so he takes up a lot of my time. I also enjoy spending time with friends and family, exercising, reading, and seasonal recreation activities since I live in a temperate area.
Where do you live and what do you love most about your state/city? Any must-see tourists spots?
I live in Sioux Falls, South Dakota. South Dakota has some great hiking spots and, of course, Mount Rushmore National Memorial.
Visitwww.millertanner.comto learn moreabout MTAand our associates.Get to know our associates byfollowing us on Instagram for behind-the-scenes with our team.
Our customer, a pharmaceutical company, launched a series of international studies with the goal to ensure that all study sites, study coordinators, and/or HCPs involved had access to:
all training content housed within a secure online system
content management system with ease-of-use capabilities such as customizable learning plans, electronic signature, reporting and tracking
weekly updates throughout the duration of the studies
ongoing engagement in the training beyond the initial investigator meeting
administrative dashboard to effortlessly manage and update all content and designate assigned users for a customized training experience
The Solution:
Using MTA’s proprietary tool, VALTs Virtual Assessment Learning and Training Source, our team designed a robust online system for managing our customer’s training content that met all requirements as defined by the customer.
The Results:
Using VALTs over a three-year period, our customer has captured and managed content for 8 studies and counting.
Within VALTs, over 2,500 users have access to 77 individually customized catalogs assigned to distinguished users and over 548 presentations. Catalogs are designated by country, by role, and blinded/unblinded for a customized training experience.
Content included in these catalogs consists of both video and documentation such as memos, manuals, study documents, monthly newsletters, protocol updates, study logs, protocols, SIV training, and internal training.
VALTs content accommodates users from all over the globe and includes 33 countries in North and South America, APAC and Europe.
China and Japan studies include simultaneous interpretation, captured, and edited in native language and added to the VALTs catalog.
This is MTA’s largest-built and longest-running VALTs to date. Its success is largely due to the partnership with our customer, working together to engage the users by updating content consistently and frequently.
“Finding a solution that provided our customer with one point to access the data across multiple studies and sites with a lot of crossover between studies resulted in measurable success on many levels.” Meredeth Brower, Product Lead, MTA Technology Services
