Meet MTA: Peace Obisesan, Global Experience Designer – Events

The Miller Tanner Associates’ (MTA) difference is our people. That’s why we want to introduce you to our team of superstars that brings our corporate meetings and events to life for our customers.

Today we introduce you to Global Experience Designer -Events Peace Obisesan. Peace brings her comprehensive event management know-how to our team to create seamless clinical event experiences for our customers.

Meet Peace Obisesan, Global Experience Designer – Events

Strengths (based on CliftonStrengths): Empathy, Positivity, Developer, Responsibility, Relator

What languages do you speak? English, Yoruba, Korean 

Tell us about your current role with MTA? What are your primary responsibilities?  

I’m a global experience designer – events. In my role as a GXD-E, I collaborate with various clients, vendors, and team members to create successful event experiences, particularly clinical and congress events.  

What did you do before joining MTA?  

I worked as an events coordinator in higher education. I organized over 110 events for 5,000 attendees each academic year.  

meet Peace Obisesan Global Experience Designer
Peace

What’s the best part of your job? 

I feel so blessed to work with MTA colleagues who are positive, supportive, and exceptional team players. This is truly the best part of my job. The icing on the cake is that I get to travel the world and experience new places, cultures, foods, and people. 

What’s been your favorite event destination as an event planning professional? 

I have a few favorites but Delhi, India has been the best so far. The city is alive, the culture is rich, and the people are the most hospitable and caring people I’ve ever met.  

Peace with MTA Team

What’s been your most memorable event to date and why? 

My most memorable event to date is the investigator meeting we hosted in Delhi, India for several reasons: The warmth and hospitality of the Indian culture that was so evident in our relations with local vendors; our hotel and ground transportation partners went above and beyond to provide us with the support needed to make the meeting a success; our pleasant and easy-going customers who really trusted us every step of the way and gave us the opportunity to be the amazing event professionals that we are; the exceptional teamwork of the MTA on-site team. From day one, everyone came in with a positive, can-do attitude. We worked together to adapt to this new and exciting culture, supported one another, and laughed A LOT!! Our team camaraderie made it very easy to problem-solve as a team and keep our customers and attendees pleased. 

Do you have a few great travel tips that you could share? 

Get TSA pre-check if you are able. This has literally saved me and made my travels so much easier. I carry a lot of electronic devices when I travel for work. The fact that I don’t have to take all of my devices out every time I go through airport security is a game changer!!! 

What do you do for fun? 

I love traveling and exploring new places. I particularly love exploring new places by myself – there’s something about solo exploring that warms my heart, fills me with courage, and, of course, gets me out of my comfort zone. I also love spending time with my amazing family (my family is everything to me). I enjoy dancing as well – as a Nigerian girl who grew up with Afrobeats, I can’t help but move when the music comes on. 

You currently reside in? What do you enjoy most about living there? Any favorite spots that you would recommend to tourists? 

I was born in Lagos, Nigeria, and was raised in Lagos and Norman, Oklahoma. I currently live in Dallas, Texas. My favorite spot in Dallas is the Reunion Tower, I love it because it’s like our own little Eiffel Tower. The view is so beautiful at sunset; it takes my breath away every time.

What makes Miller Tanner Associates stand out as a meeting planning company?

MTA has mastered the art of building a positive and collaborative work culture by hiring talented event professionals who are genuinely kind, extremely hardworking, and truly love the job. We are a family here; everyone is important and treated with respect, including our partners and vendors. It is no surprise that the company continues to exceed customers’ expectations. When your employees are happy, they will go above and beyond to ensure the company succeeds. This is what makes MTA unique. The people and work culture are my favorite aspects of MTA. This is home for me.  

MTA has mastered the art of building a positive and collaborative work culture by hiring talented event professionals that are genuinely kind, extremely hardworking, and truly love the job. We are a family here.

Why do you think that the annual MTA Workshops are important?

As a remote company, the workshops are important because they bring the entire company together in one place to bond, get to know one another, and boost teamwork. I am excited to attend my first MTA workshop this year – I cannot wait to meet so many team members in person and make meaningful connections.  

Visit www.millertanner.com to learn more about MTA and our associates. Get to know our associates by following us on Instagram for behind-the-scenes with our team.

Why Event Production Matters

LED wall with panels

Bart Alazio, MTA Senior Global Experience Manager – Production, shares why event production is the be-all and end-all for any and every event.

Why Event Production Matters

What services are typically defined as part of event production? 

If it plugs into a wall, then it falls under production services. And what I mean by that is – everything that is connected from internet to audio/visual lighting is all centralized at the AV table. It’s the brain of the meeting production and if there’s anything that intertwines with that at all, it falls under our spectrum of services. So whether that’s internet power that requires power to each table, then that would fall under the production scope of work. 

What are some common misconceptions that you often encounter regarding event production? 

There’s a lot of preparation that goes into the production of even the smallest event. And that starts in the preparation and planning for the event. That dives into finding out what the customer’s end goal of the event is in terms of what message they’re trying to get to the audience. Customers will invest a lot of money into having a face-to-face meeting, hybrid or even a virtual event. And our job is to make sure we maximize the value of that investment. 

Pin lighting and AV stage production

What are some production essentials that every in-person event must have in order to ensure a successful event experience? 

There are four essential in-person event must-haves in order to ensure a successful experience – good audio, good visuals, which include the content, good lighting, and most importantly a good production partner.

Event AV production

How would you define a good production partner? 

A good production partner is one that listens, but ultimately will lead the customer into the right decisions and that’s based on their experience, their professionalism, and ultimately the outcome.

Why is it important to have production backups and redundancies in place for every event?  

Having redundancies is a way to minimize the impact of the things that happen that aren’t planned for. There’s the practical backup and redundancy, for example, if one microphone’s battery dies or there’s interference on that frequency, you would want to have multiple options to ensure a smooth transition so when something does happen there’s multiple layers to backup and redundancies and why we would have them in place, especially in production.  

But ultimately, the goal with production is for people to realize that we were never really there or to think that we were never there. Because if people are turning around in the meeting room and looking back at the tech table, that usually means that something went wrong. So the more people don’t think about us, the more successful the event actually is. 

ballroom audio visual production

Why is it important to have redundancies in production team members in place for every event?

The reason we would have redundancies in production team members on site is because things do change quite a bit, especially into the last second that a presenter might go on stage. If you’re asking one person to do one or two tasks that’s very well within the scope of capabilities of a good production member. However, a lot of times there may be something as simple as a slide change while a speaker needs to get microphoned; there may be a question from another presenter about the next presentation. Having multiple team members on site with very specific assigned tasks to minimize the load ensures that when things do get congested or bogged up, there’s enough resources on site to spread that to multiple team members who handle their individual responsibilities to make a smooth production. 

MTA production is so good at explaining the why – why do you need these redundancies? It’s priceless because the client ultimately wants to go in and focus on what they need to do. They don’t need to think about what’s happening in the background of production. You hire experts so you don’t have to worry. 

Event AV lighting and production

What are the most important AV production considerations when planning an event?  

When you ask what is the most important AV production considerations when planning event, you would tend to think about screen size or amount of microphones or the type of lighting you’d bring into the room. But I think it actually comes down to what is the customer’s goal. Ultimately, it’s the message, right? That’s what the production is there to do – support and enhance the delivery of that message. That message could either be enhanced or disrupted by improper production execution, such as the wrong screen size. There is such a thing as having too small of a screen for the amount of people or overproducing a meeting and over complicating it. Ultimately, understanding what the customer wants the attendees to take home from the event is really what dictates the production in terms of equipment, staffing, and ideation. 

Production is everything. Without production, there is no meaning. There’s no point in bringing people together unless production is sufficiently executed to bring that message home.  

What questions should one ask to best determine their production needs?  

Ultimately, I would say a question any customer should ask a production team is what do you [Production Team] suggest; the Production Team are the professionals and experts with the experience in producing an event and, a good production partner, ultimately will lead you in the right direction to maximize your message, which is ultimately our goal.

What aspects are generally considered when determining the cost of production?  

It starts with location, location, location. It is the starting point for all production –  the city location, the venue location, and the room. Because all of those impact the type of production we need, and the equipment that we need, depending on the message that you want your attendees to take home. Room size really is foundational into how we start building out what production needs are needed. And that is at the very core of the early decision making such as whether we go rear screen or front screen; obviously we would love to go rear screen, but sometimes the room dictates that it must be front screen. And so, we need to then adapt and adjust the setup and, the equipment needed to execute that in the standard that MTA would have. 

Is the event production worth the investment?  

This is going to be a completely biased answer but, of course, event production is always worth the investment. And I’m not just coming and saying, the technology is really cool, so you should push your boundaries and invest more money into emerging technologies. In my heart of hearts, it really comes down to the client’s making an investment in bringing people together. They’re flying them in; putting them up in a hotel or housing; feeding them and bringing them together for this core reason for this one day – it’s ultimately to have them go home learning something or taking something home with them.

For example, in clinical [meetings] they’re there to learn the protocol; for an investigator meeting, they want that message to be clear; you don’t want them leaving with questions because they couldn’t see the font on the slide deck or the presenter couldn’t be heard. And so production is everything. Without production, there is no meaning. There’s no point in bringing people together unless production is sufficiently executed to bring that message home.  

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Success Story: How Attendees’ Surveys Propelled Event Engagement

Event engagement

The Event 

A global biopharmaceutical company, was planning their North America Kickoff Meeting for 150 attendees which included their business units and support departments.  

The Challenge 

Because this was the first face-to-face event since their 2020 virtual event, the company’s goal was to build excitement and momentum to kick off the 2023 year and create an intentional agenda that would support this.  

To add to the challenge, this event had a short planning period beginning in mid-October with a January event date and needed to accommodate additional international guest travelers.  

Solution 

To achieve the goal of creating an event that would build excitement, the MTA team gleaned insights from attendee survey data from the previous 2020 meeting. Reviewing this data informed our team how to best plan for the kick-off meeting. Based on survey feedback, we were able to create a targeted agenda customized to attendees’ interests and develop relevant, meaningful content that included both patient and HCP speakers. The survey feedback also revealed that attendees desired more time for casual connection and reconnection.  

With this insightful data, our team began strategically planning an event that would meet and exceed the customer’s goal and the attendees’ expectations.   

The Highlights 

event check in with customized welcome bag

To streamline the hotel check-in, upon arrival to Marco Island attendees had a single check-in next to the welcome desk where they received beverages and snacks, and a welcome bag with all event details. 

To support the theme, “Bringing Light into More Lives,” the event kicked off with a technicolor welcome reception and dinner. The welcome reception was all aglow thanks to our MTA team who took the event’s theme to the next level! 

  • Building upon the goal of casual connection, attendees enjoyed an evening under the twinkle of market lights and the glow of neon lights, with casual activations including led-lit lawn games – oversized dice, frisbee toss, and corn hole. Entertainment included a hula hoop performer/instructor, and steel drum player. 
  • Food stations, including a s’mores station, were set up for attendees to enjoy casual dining around fire pits.  
  • A gifting suite was available for attendees to choose their preferred gift.  
  • The entire event was built around connection and conversation and of course, engaging fun! 
     

The following day, attendees participated in a morning general session. A designated room was set up as an on-site call center to enable the Patient Services team to continue serving patients throughout the duration of the meeting.  

For the afternoon, attendees participated in planned recreational activities. Unique experiences included a choice of a pontoon excursion and shelling on the beach, golfing, spa, and/or free time.  

The evening concluded with “dine arounds”, small teams hosted by designated leadership team member at various restaurants on property.  

For the final day sessions, a patient speaker was invited to present. This was a very impactful experience for the attendees, as indicated in the survey data insights.  Our MTA team worked with the hotel to ensure that the stage was fully accommodating for the speaker’s needs including a ramp for a powerchair, and appropriate audio-visual equipment for the presentation. Additionally, based on the survey requests, HCP speakers were invited to address business unit breakouts.   

The event concluded with a celebratory reception and dinner with a formal seated dinner and awards ceremony.  

awards event
awards event dining
80s style event
MTA team member gets the 80s party started on skates; Airbrush artists provide customized apparel.

The evening culminated in a finale surprise following the awards. The MTA production team designed an innovative show flow with programmed dramatic lighting revealing the surprise finale – an 80s themed DJ’ed party!  Activations included an 80s-styled photo booth, airbrush artists, a late night mini burger and shake station, and fun 80s throwback novelties – glasses, scrunchies, and, of course, Rubik’s Cubes – delivered by our very own team member on roller skates!  It was the perfect surprise ending to a long-awaited annual kick-off celebration! 

This kick-off event lived up to its hype due to the intentional, creative, innovative planning of the MTA team. By drawing insights from attendees’ surveys, our team designed a remarkably engaging, connected experience.  

Success Story: Four Simultaneous Meetings in Four Cities

Award Winners Announced

The event 

A biopharmaceutical company hosted a Plan of Action (POA) meeting with the goal of bringing four regions together to plan and strategize for their upcoming year’s goals and initiatives. The event was also an opportunity to announce winners of their “Circle of Excellence” top achievers.   

Challenges 

  • First ever Plan of Action meeting together. 
  • Compressed 4-week turnaround time to plan and produce the POA. 
  • After surveying feedback from their team, they decided to do regional meetings due to the pandemic concerns and team’s comfort level with travel at that time. 
  • Wanted to deliver consistent messaging across the meetings by offering the same training to each region. 
  • Wanted to enable the regions (30-45 people per region) to communicate with one another throughout the POA meeting.  

Solutions 

Upon understanding the goals of the client, the MTA team began sourcing per region in order to plan and coordinate four simultaneous meetings in four cities – Dallas, Chicago, New Jersey and Tampa.  

The four meetings were held over a 2-day period consisting of general sessions, live virtual broadcasts, and dinners in respective cities.  

By providing virtual broadcasts, this accomplished multiple goals:  

  •  The attendees in each region received consistent messaging.  
  • The attendees engaged with each region virtually for full participation. 

To accommodate live virtual broadcasts, the presenters were set up in a remote office so all regional meetings could have a similar experience of speakers on screen delivering a consistent message.  

Due to the virtual components of the event, the POA required extensive pre- planning and AV coordination in order to ensure a seamless experience.   

The following AV equipment was needed in order to accommodate the virtual needs: 

  • Tools for the virtual speaker; web camera for attendees per site to view other regional attendees and speakers; laptop; drape set up; microphones for speakers; reliable internet; screen; and projector.   
  • AV Production expertise and redundancies. 

To ensure that all four events were synchronous, our team lead set up a virtual room online in order to manage the four events simultaneously with the onsite teams that were managing timelines, visuals, virtual presenter kits, and extensive training for our team.  

The event included coordinated attendee dinners held at local restaurants within close proximity to the respective hotels in each city for easy transport and/or walking options.   

Specialty room drops were created for the Circle of Excellence incentive winners announcing the details of their San Diego incentive trip.  

With diligent pre-planning and guidance from MTA’s in-house AV expertise, the Miller Tanner Associates team worked in unison in 4 cities to deliver a seamless synchronous hybrid POA.  

Success Story: National Sales Meeting with a Unique Theme

Event 

National sales meeting for a U.S. medical device sales company in San Diego, California 

Challenges  

The national sales meeting hosting 70 attendees was originally planned for January 2022. Due to the pandemic, the in-person event was postponed a few months later in May.  

Solutions 

In lieu of the postponement, the customer opted to add a virtual event (4-week compressed turnaround) in February to announce the company’s award winners in advance of the rescheduled May in-person event.  

For the face-to-face event in May, the goal was to bring the team together for teambuilding, annual planning, and to celebrate in person for the first time in several years as a result of the pandemic. 

Results  

With a 4-week turnaround time, in February, MTA produced a virtual sales meeting and awards event announcing company winners with a creative flair designed by our team.   

For the national sales meeting scheduled for May, the Hotel Intercontinental was intentionally selected given its convenient proximity to the walkable Seaport Village, the USS Midway Museum, trolley rides, and other local attractions.  

The event kicked off with a reunion-themed welcome experience. Upon arrival, attendees received gift bags – with locally-sourced, eco-friendly San Diego-themed swag and snacks.  

Guests enjoyed a rooftop welcome reception experience with conversational-style seating, fire pits, food stations, and a photobooth. To enhance the reunion theme, company t-shirts were created and a photo wall was designed capturing memories from the company’s 35-year history.   

The hotel’s presidential suite served as the event’s hospitality suite and was utilized in various ways each day, offering a space for refreshment breaks, yoga classes, casual gatherings, and small meetings.  

The event’s agenda also included a catamaran 2-hour excursion, where attendees had the opportunity to sail the San Diego Bay and enjoy city sightseeing along the coast. Teams participated in a CSR activity supporting a local school. Groups experienced “dine arounds” in Little Italy where teams were divided by regions for intimate group dinners at local, quaint Italian restaurants.  

With any event, unexpected challenges can arise. That was the case when the company’s leader (the MC for the awards event), was unable to attend the event last minute due to an unforeseen circumstance; however, our team responded timely with an alternative, creative solutions.  

  • Because the leader was not able to fulfill his role as MC for the awards event, MTA assisted with preparing his replacement to ensure a smooth transition.  
  • To keep the leader engaged despite his absence, our MTA team surprised him with photos from the event that included a cardboard cutout of him “in attendance”.  
  • With the assistance of our team, he, in return, surprised his colleagues virtually with a Cinco de Mayo celebration on May 5th complete with festive refreshments. He was able to participate virtually in a very special, memorable way. 

With pre-planning and pre-staging, MTA completely transformed the conference room in under 2 hours into a stellar, star-studded celebration experience – “Dancing with the Stars”.  Guests were transported “under the stars”, where the room was adorned with ambient pin spot and neon lighting, and colorful uplighting designed by the MTA AV team; and the room was decorated with elegant table and room décor by candlelight. The night was topped off with award winner recognition and DJed music and dancing.    

In summary, through trusted partnership, the MTA team delivered an exceptional themed event experience from ideation to execution as this national sales event truly encapsulated the goals and company culture for our returning customer.  

Meet MTA: Gemma Plans Garcia, Global Experience Manager

Meet MTA associates and learn what they do

The Miller Tanner Associates’ (MTA) difference is our people. That’s why we want to introduce you to our team of superstars that brings our corporate meetings and events to life for our customers. Today we introduce you to Global Experience Manager Gemma Plans Garcia, our Spain-based associate. Tapping into her impeccable communication and interpersonal skills, Gemma works directly with both our customers as well as manages team members to seamlessly deliver exceptional events from beginning to end.

Meet Gemma Plans Garcia

Tell us about your current role with MTA? What are your primary responsibilities?

As a global experience manager, I have a hybrid role. I have the opportunity to work both internally and externally with clients. On the one hand, I work closely with our customers to help ensure meetings are well organized and executed smoothly. It is a team effort, along with our vendors, to put all the pieces together and implement seamless events. Additionally, I manage team members and contribute to the Global Experiences Management Team in the creation and development of resources and training tools for the company. 

What did you do before joining MTA?

I worked in local television in Barcelona during my internship with the university as reporter. After that, I got an international scholarship to study and work for a year as coordinator in the Press and Public Relations for the German-American Institute Heidelberg (DAI) in Germany. I have always loved communication and being involved with different aspects of organizing cultural events like poetry slams, conferences, political debates, concerts, etc. It was a very exciting period of my life. We used to organize and host multiple weekly activities for people to enjoy at the institute.  

I also worked several years in a Spanish DMC coordinating offsite dinners, transfers for international events, and logistics for summer English camps in the United Kingdom. Very diverse and varied as you can see, so that is what I love about this industry! 

How long with MTA: 9 years and I also worked as contractor for 2 years before joining the MTA team full time. 

Gemma with colleagues at the MTA Workshop in Iceland

What’s your favorite aspect of MTA?

I love the culture and people at MTA. Colleagues are from all over the world and even if working remotely, everyone shares kindness and a team spirit that makes this company global and unique. I have always been given opportunities to grow and this is not always common in the countries I worked in the past.  

Languages spoken: Catalan and Spanish (native languages) and also German.

What are some global cities/countries you’ve visited for MTA events?

I have worked for MTA events in Istanbul – culture, food, hospitality from the local people and hotel staff – I loved it! I have also visited and worked in Athens, Rome, Paris, Amsterdam, London, Prague, Vienna, Madrid, Marbella, Warsaw, Moscow, Kiev, Hong Kong, Buenos Aires, Rio de Janeiro, Chicago, Los Angeles, Puerto Rico…. Still many places that I would love to visit!

Favorite city you’ve visited and why?

Istanbul and Athens are in my favorite list of cities. They are culturally and architecturally astonishing and full of history. You can spend hours walking the streets and be surprised by the markets, monuments, big squares or parks in the middle of the city, the colors, the smells, and the mix of modern and ancient. The food is amazing in both cities; the people I met during my visits were all very hospitable and kind. I have very good memories from both places. 

Where are you originally from and where do you reside currently? Have you lived any other places?

I am originally from and currently reside in Barcelona. After university, I lived nearly a year in Vienna for a scholarship I received from my university, then in Heidelberg, Germany for an internship (European Union Youth Project) with the Deutsch-Amerikanisches Institute Heidelberg for 2 years and then I moved to Vienna again for 3 years. 

What do you do for fun?

I enjoy the cinema, travelling, swimming, and sumi-e (Japanese ink painting). I also have 2-year-old twins that keep me very distracted. 

What stands out to you about MTA services?

MTA is admirable for its resilience and adaptability. In just a few weeks of planning, we can plan anything from a hybrid meeting in Lagos, Nigeria to a big incentive event in Puerto Rico or a very personalized and small ad board in Rome.

Why do you think the MTA Workshops are valuable? 

The MTA Workshop is the best time of the year for me because we can gather as a team and connect in person with everyone from all departments. We always go to nice places and do some team building activities, and CSR activities that connect us with the place. So far the best ones for me have been in Portugal and in Iceland. 

Visit www.millertanner.com to learn more about MTA and our associates. Get to know our associates by following us on Instagram for behind-the-scenes with our team.

Meet MTA: Callie Carkin, Senior Contracts Specialist

The Miller Tanner Associates’ (MTA) difference is our people. That’s why we want to introduce you to our team of superstars that brings our corporate meetings and events to life for our customers. Today we introduce you to Senior Contracts Specialist Callie Carkin. Callie’s extensive knowledge of contract processes and efficiencies combined with her adeptness for laser-sharp problem-solving, undoubtedly contribute to Miller Tanner Associates overall seamless process for launching any successful event.

Meet Callie Carkin

Tell us about your current role with MTA. What are your primary responsibilities?  

As the senior contracts specialist, I work closely with many areas of the Commercial Team. Primarily focusing on contract management and Salesforce process automation. I coordinate with finance/proposals/account management to ensure that our contracts and change orders are processed quickly and efficiently. 

What did you do before joining MTA?  

I worked in a similar capacity at a Pittsburgh area startup company. While many of the job functions were the same, I primarily focused on legal operations and contract negotiation. 

Callie and the MTA Commercial Team

What do you feel are the most fulfilling aspects of your job? 

For me, getting to learn and understand a completely different line of work, to grow and streamline a lot of current processes, while also helping to make the lives much easier for my co-workers, is fulfilling aspect of my job.

What’s the biggest mistake that you feel companies make when planning an event? 

I think many companies rely on in-house teams to plan events when they should be relying on the experts like MTA. 

Callie in Iceland for the annual MTA Workshop

What do you do for fun? 

I enjoy many different things and like to keep myself busy. Whether its taking out the paddleboard for the day, going to festivals, camping, hiking or just a relaxing day at home with my animals in my backyard oasis – I love to have fun, laugh and enjoy life! 

What makes Miller Tanner Associates stand out as meeting planning company?

The diversity and skillset of Miller Tanner Associates’ employees is astounding! How everyone works so cohesively and smartly together to ensure that our customers have the best experiences is truly something to admire. 

Why do you think that the annual MTA Workshops are important? What do you get most from this time together? 

Being a fully remote company, it is important to take that time yearly to get together to laugh, learn, smile, and truly enjoy the company of the people with whom we work so closely, but don’t get to see in person all the time.  

Visit www.millertanner.com to learn more about MTA and our associates. Get to know our associates by following us on Instagram for behind-the-scenes with our team.

Meeting Theme Ideas: Why They Matter

4 Ways to Create Meeting Experiences With Themes

Updated: 12/22/2022

Last week on our blog, we discussed team building as an effective way to create a memorable meeting experience. Today we explore how to create an unforgettable meeting experience through a well-executed theme.

Discover how you can bring your next meeting, be it a regional sales meeting or a leadership conference, to life by weaving in themes to accomplish your meeting goals, excite participants, and shape your overall meeting experience for your attendees.

Continue reading “Meeting Theme Ideas: Why They Matter”

Meet MTA: Brian Buzas, Software Engineer

The Miller Tanner Associates’ (MTA) difference is our people. That’s why we want to introduce you to our team of superstars that brings our corporate meetings and events to life for our customers. Today we introduce you to Brian Buzas, software engineer with MTA’s Technology Services Department. Brian’s attention to detail and software engineering expertise supports our Technology Services Team’s development of superior MTA products for event management both internally and for our customers.

Meet Brian Buzas


Tell us about your current role with MTA? What are your primary responsibilities?
I am a software developer at MTA. I write the software for MTA’s proprietary EPIC, Attend,
VALTs and registration 2.0.

How long have you been with MTA? I have been with MTA for a year and a half.

What did you do before joining MTA?
I was a software developer for an educational company for 11 years and a hospital before that.

What do you enjoy most about your job?
I am a huge fan of Legos – I have been since I was a child; and software development lets me
build things virtually on a computer. It is very tangible and rewarding as you can usually go
home that day and see something new you built that day.


Where do you live and what do you love most about your state/city? Any must-see tourists
spots?

I live about 20 minutes from Cleveland, Ohio. The great lakes are pretty amazing to
see. We have a few islands to go see on Lake Erie and, of course, Cedar Point if you like roller
coasters. Additionally, we have the Cuyahoga Valley National Park about 30 minutes from my house.

What do you do for fun?
I coach and play volleyball, ride motorcycles, and enjoy outdoor activities such as hiking.

What are some of your favorite tech trends?
I do enjoy home automation and things that allow simplification of my life.

Why do you think that the MTA Workshops are important? What do you get most from this time
together?

I rarely get to interact with anyone outside my department and spending time getting to know
people in other departments is enlightening. I get to better understand what they do and what
they need from our software to enable them to be successful. Additionally getting a small glimpse into what we can do for clients is really awesome.

Visit www.millertanner.com to learn more about MTA or follow us on Instagram for behind-the-scenes with our team members.

6. What do you do for fun?
I coach / play Volleyball, ride motorcycles, and enjoy outdoor activities such as hiking.
7. What makes Miller Tanner stand out as meeting planning company?
I’ll add in something I learned on our trip to Iceland. “That we have an internal development
shop”
8. What are some of your favorite tech trends?
I do enjoy home automation and things that allow simplification of my life… Until they stop
working then it is a hassle.
9. Why do you think that the MTA Workshops are important? What do you get most from this time
together?
I rarely get to interact with anyone outside my department and spending time getting to know
people in other departments is enlightening. I get to better understand what they do and what
they need to be successful from our software. Additionally getting a small glimpse into what we
can do for clients is really awesome.

Success Story: Congress Management

The Event 

A global healthcare company hosted various meetings throughout the week at the annual European Society for Medical Oncology (ESMO) Congress in Paris, France.  

Photo Credit: ESMO

The Challenge 

Within an expedited timeframe, our customer needed assistance with strategic congress management and logistics support, specifically planning multiple meetings/meeting types during the ESMO Congress. That which typically requires 6-8 months planning lead time, our team had 8 weeks to accomplish given the condensed timeline. Adding to the challenge, Paris shut down for 2 weeks for scheduled holidays during our 8-week planning phase.

Photo Credit: ESMO

The Solution 

Pre-Event 

Prior to the event, the MTA Global Experiences Team was charged with managing all of the pre-event planning including: managing attendee registration; securing hotel room blocks; managing speakers for each symposium; arranging speakers’ transportation; submitting requests for approval of auxiliary meetings; sourcing meeting locations; and coordinating all onsite staffing. 

Our Paris-based, French-speaking associate played a key role in venue procurement working directly with restaurant vendors in-person to ensure the venue spaces selected were optimal for each dinner, meeting, etc. Our associate hand-selected local Parisian restaurants that met the desired criteria for special meetings, networking, and dinners. All of this was accomplished with our compliance team ensuring events were within the Congress and country guidelines. 

Business meeting management for 10 events hosted in business meeting rooms; our team managed nine room transitions throughout the day.

Event Management 

Because of the many moving parts involved in planning multiple running events within the 5-day Congress, on-site staffing was essential to the success and MTA ensured that meetings were fully staffed to manage all events.  

MTA was responsible for managing a total of 28 events which included both pre-meetings prior to the Congress in Paris and meetings taking place throughout the week of ESMO. Among those were: 

  •  A pre-conference social gathering for 200 attendees in Paris.  
  • 16 total ongoing events including networking dinners and business meetings.  
  • Business meeting management for 10 events hosted in business meeting rooms; our team managed nine room transitions throughout the day to ensure the spaces were prepped for all consecutive meetings from 7 a.m. – 8 p.m.  
  • Our on-site team directed the minute-by-minute oversight; contingency planning for AV emergencies; and transportation throughout the day for our team dispersed in multiple locations. 
  • Partnerships were also an important factor working with the client’s internal planning team and external vendors to ensure all goals were achieved.  

With foresight, ingenuity, contingency planning, and MTA expertise (AV and local knowledge), our Global Experiences Team worked steadily and purposely to successfully manage a total of 28 programs related to this Congress event within less than 8 weeks of planning.