Success Story: Themed Incentive Programs on Both Sides of the Atlantic

The Event 

A global consulting company originally scheduled an incentive program for May 2020 in Miami, but due to the pandemic the event was rescheduled.  

The Challenges 

Miller Tanner Associates had originally planned this international incentive program for May 2020 in Miami. Due to the pandemic and travel restrictions for international travel to the U.S., Miller Tanner Associates was able to obtain zero damage contracts from the event and reschedule for two smaller events. 

The Solution 

Utilizing our team’s expertise, we offered a creative solution to address challenges – plan two smaller events, one for the domestic attendees to be held in Maine in August and an October event for European attendees in Ireland.  

To ensure the safety of all attendees while also enjoying an elevated experience, both Maine and Ireland offered unique remote settings, with open spaces, outdoor activity opportunities, and creative local experiences which included local land and sea activities and unique dining.   

Highlights from Maine Incentive Program 

  • The Miller Tanner Associates (MTA) team designed a one-of-a-kind experience with intentionality behind every activity highlighting the natural beauty and charm of coastal Maine along with its cuisine and culture.  
  • Each guest was greeted with a gift hinting of the experiences forthcoming. Welcome gifts intentionally curated to include a pine sachet, locally-crafted Bixby chocolate bar, Cellardoor wine, and other local accoutrements.  
  • MTA planned three unique coastal dining experiences that showcased the authentic tastes of traditional Maine with engaging educational elements.  
  • Traditional Lobster Bake Reception Welcome event featuring 1 lb. lobsters, seafood chowder, and local flavors. Each guest received a purposeful “lobster kit” including artful instructional “how to eat a lobster” guide, personalized bibs, and essential tools.  
  • Dine in the Vines at Cellardoor Winery for a locally crafted wine-paired dinner experience hosted on site in the winery’s dining room with vineyard views. Tasting notes were provided for each course along with an award-winning wine tasting throughout the event.  
  • Full Circle Kitchen experience at the Barn at Primo for an ultimate farm-to-table candlelit dining experience, featuring garden and farm tour with menu created by award-winning chef. Local folk instrumentalists set the stage for an ambient final evening event.  
  • Planned local excursions highlighting both land and sea adventures. 
  • Guests sailed the Atlantic Ocean aboard the Historic Schooner Heron for mid-coast Maine sightseeing.  
  • Camden Harbor Cruise included shopping in the quaint town of Camden and a boating experience from the vantage point of a lobsterman. 
  • For the more adventurous, sea kayaking out of the Rockland Harbor offered an exhilarating experience to view natural wildlife and historic lighthouses, including the Rockland Breakwater Lighthouse. 
  • Guests also enjoyed Samoset championship golf course and spa. 

Highlights from Ireland Incentive Program 

  • In response to pandemic travel restrictions, The Miller Tanner Associates team designed an experience in Ireland mirroring the experience of that in Maine with an emphasis on the tradition and authentic beauty of the local region.  
  • Upon arrival at Adare Manor in Adare, Co. Limerick, Ireland, each guest enjoyed a curated themed welcome gift, a picnic basket which included a cashmere blanket, snacks and in-room specialty drinks to celebrate the start of the incentive experience.  
  • The event “took flight” with an iconic falconry experience at the Manor’s aviary where guests had the opportunity to interact with the resident raptors.  
  • Following the falconry activity, guests enjoyed a woodland-themed welcome reception and dining experience in the Manor’s carriage house.  
  • Planned activities on both the local grounds and by sea.  
  • Guests enjoyed a full day of a broad range of activities on the estate grounds including golfing on Adare’s championship golf course, fishing on the River Maigue, swimming, clay pigeon shooting, archery, cycling and exploring the estate’s walking trails and gardens. Rounding out a full day of activities, guests enjoyed dinner at a local restaurant.  
  • Our team planned a ferry ride to view the majestic Cliffs of Mohar,  must-see vistas by sea and set to music with a local Irish band on board.  
  • The Manor’s Gallery was transformed into an elegant celebratory dining experience with locally-sourced traditional Irish cuisine enjoyed by candlelight and live violinists followed by an evening finale – whiskey tasting.  

To learn more, visit https://www.millertanner.com/success-stories/.

7 Best Travel Apps For Trip Planning

A phone with several travel apps on a map next to tropical items on a table

Are you looking forward to your next big trip? This post lists the best travel apps that can help ensure the trip’s success, whether it is across the ocean or just down the road. The best part about the travel planning app recommended below is that they are all free to use. All you need to do is download one for a stress-free journey filled with fun and memories.

Best Navigation App: Google Maps

Whether you are looking for the fastest route or search options, Google Maps is your go-to travel app. Google Maps offers excellent tips on the best routes during certain times of the day to help you avoid traffic. It also allows you to customize walking and driving routes based on preferred modes of transportation.

Furthermore, the app displays public transportation options in select cities. Whenever you are looking for an activity to do, Google Maps will offer suggestions based on the user’s time, location, and energy level. It is like having your own personal tour guide in your pocket or purse 24/7.

You may even discover a new, adorable restaurant when using the app. Be sure to save such Google Maps favorites because you never know when they could come in handy during your stay!

Best Travelling App: TripIt Pro

TripIt Pro offers a massive list of travel tools to save you both time and money. This includes:

  • Flight Tracking: Know when your flight lands before getting to the airport with this tracking feature.
  • Flight Alerts & Notifications: Customizable alerts will alert you of any delays, gate changes, and cancellations.
  • Flight Status Updates: Never miss a flight again by checking in at home or on the go with real-time flight status updates.
  • Custom Itineraries: Don’t know what to do in a particular city? Fill in your experiences, favorite restaurants, and preferred activities into TripIt Pro, and the app will create an itinerary for you.
  • Trip Sharing: Share your trip plans with up to ten people in one conversation thread.
  • Hotel Booking: TripIt Pro is an excellent tool if you are looking to book a last-minute hotel. You will be able to see which rooms are available and the rates for each room type – all in one place. In addition, TripIt Pro helps you stay updated on any changes or cancellations with your booking.
  • Travel Documents: As one of the best trip-planning apps, TripIt Pro can send you all the info on your travel documents in one place. This includes passport expiration dates, hotel addresses, and confirmation numbers.
  • Car rental: Book a car rental in advance through TripIt Pro and get special discounted rates. You can also search for a location, make a reservation and find the best route to your destination.
  • Ground transfers: Avoid the hassle of taking a taxi or shuttle by getting ground transfers to/from the airport. TripIt Pro will help you find available routes and calculate the costs.

Best Flight Tracker App: Flight Tracker

Flight Tracker ranks among the best travel apps that offer real-time flight tracking capabilities. It allows you to view arrival and departure times, flight status, and flight tracking maps. When using the app, you can also screen updates every 30 seconds.

With Flight Tracker, you can avoid unnecessary stress and disappointments during your trip. For example, you will know in advance if there is a delay with your flight. You only need to set alerts for your preferred flights, and the app will send you a notification about any changes. You will then be able to make the necessary adjustments regarding accommodation, pick-up time, and more.

Flight Tracker even alerts you when there is a change in the airport gate or if your flight is running behind schedule. You will be able to adjust your pick-up or meeting time so that you can arrive at the right place at the right time.

Best Airplane Seat Finder: SeatGuru

SeatGuru is the best amongst the travel apps that offer passengers complete airplane seating charts on the market. It provides you with detailed information about each plane, with plenty of flight data. You can even search for your favorite plane type and see how its legroom compares to other aircraft types.

This app allows you to view an interactive 3D map of any plane to help you pick the best seats, depending on your preferences. You will also have access to detailed information about each seat so that you can find the most comfortable ones at a great price.

SeatGuru is also beneficial when you have an emergency flight. This includes airlifting passengers with medical conditions or those that require special assistance. For instance, you can look up where the first class seats are located. This will allow you to assign seats to passengers with restricted mobility, including children and elderly travelers.

Best Airplane Apps

Several airplane apps help you book, manage, and track your flights. Here are the best:

FlightView

This is a great travel planning app. It also helps passengers to book, manage, and track their flights. FlightView can also give you a real-time push notification for all flight status changes. You will receive information about any gate change, flight delays, cancellations, baggage claims, or boarding issues.

AirHelp

The app is part of the Association of Passenger Rights Advocates (APRA). The organization’s mission is to help you get compensated when you experience flight delays or cancellations. Passengers can get up to $700 per flight for three years, regardless of the ticket price.

AirHelp can also help you with your luggage issues. This includes getting a baggage delay notification, a guide to compensation for delayed bags, and even lost luggage. You can claim up to $1,700 for delayed or lost bags with the app.

Skyscanner

The app helps travelers discover great deals on flights. You can compare prices between different airlines for the cheapest fares by simply entering your destination and departure date. With Skyscanner, you will also be able to find the best airfare at any given time. The app also features live chat assistance, so you can easily discuss different travel-related issues.

The travel apps mentioned above aid Miller Tanner Associates expert travelers as they plan, book, manage personal or business travels effectively. Nevertheless, do thorough research on various apps to find the best one for your needs.

Whenever you are looking to hold a successful event, Miller Tanner Associates event professionals can help. We are well versed with all types of events, from virtual to face-to-face experiences, and operate in all continents. Contact us today to tell us the goals of your upcoming event.

Image Source: Africa Studio / Shutterstock

#MeetMTA: Diana Reed, Director, Key Accounts and Customer Success

Diana Reed

The Miller Tanner Associates’ (MTA) difference is our people. That’s why we want to introduce you to our team of superstars that brings our corporate meetings and events to life for our clients. Today we introduce you to Director, Key Accounts and Customer Success Diana Reed, our Pennsylvania-based associate. Diana brings a level of exceptional customer relations expertise that truly demonstrates MTA’s core values.

Meet Diana Reed, Director, Key Accounts and Customer Success

Strengths (based on CliftonStrengths): Achiever, Developer, Learner, Individualization, Empathy 

Languages spoken: English primarily. I studied Spanish in college and lived in Spain for a summer.

Tell us about your current role with MTA? 

I partner with existing clients and also work with new customers sharing our event services and virtual capabilities to ultimately align with their overall meeting goals and objectives. I truly love the opportunity to share my operational background and help provide strategy to our clients.

What did you do before joining MTA?

I spent 11 years, starting with operations, as a coordinator and worked my way to becoming a clinical event manager, where I managed programs both domestically and internationally. I later joined the sales team through my organic growth within certain key accounts to serve as director of business development. Additionally, I worked with another meeting planning company as an account manager where I led a team of twelve people and managed one of the company’s largest accounts producing both clinical and commercial events within the pharma industry.

What do you enjoy most about your role? I enjoy leading a global team of knowledgeable, and passionate key account managers and customer success managers that genuinely want the best for their customers throughout the sales and onboarding process. My focus is to provide a supportive and collaborative environment for our team so that they can continue to learn and grow which ultimately benefits our customers. 

Diana was recently recognized along with her colleagues at the MTA Workshop as a recipient of the MTA Gift of Service Award. Read more about this recognition here.

What makes MTA stand out as an event planning company?

It’s the people, of course! We truly are a team, especially during 2020 when many of our customers had to pivot to virtual trainings and events. Our team at MTA supports one another regardless of what department and we are all willing to put in the long hours to ensure our clients are happy and their events are successful. 

I also love that our team can accommodate our customers’ ever-changing meeting needs no matter what it takes. Our balanced approach of outstanding customer service and superior technology is truly unique and the best in the industry. 

“Our balanced approach of outstanding customer service and superior technology is truly unique and the best in the industry.”

Why is the MTA Workshop important and what do you value most about it?

The MTA Workshop is my most favorite time of year! The fact that Marnie and our SLT invest in the entire company (regardless of role, team or seniority at the company) is truly remarkable. We come together for one week each year to celebrate our hard work and share both our success stories and challenges in person. I value the opportunity to connect with my colleagues, reflect on the past year and look forward to the year ahead as being a part of this team.  

What’s a favorite city you’ve visited and why?

I absolutely love London, England. I have so many former colleagues there and love the chance to meet them any time I can get across the pond! I recently traveled to London last Spring with my family, which was filled with an action-packed agenda seeing all of the sights, and even got to a Premier League Match, which was on my 13-year-old son’s bucket list. It was truly amazing as a parent to experience something so magical with your child. Sydney, Australia was pretty amazing, too. I would love to go back.

What are your special interests or hobbies?

I truly have a love/hate relationship with running. I often travel with friends to run races throughout the U.S. I secretly love reality TV and cooking shows, although I despise cooking!

To learn more about our team, visit www.millertanner.com.

How to Plan a National Sales Meeting

In this event-planning playbook, we’re going to break down everything you need to know about planning successful national sales meetings. As you read, you’ll learn:

  • Key steps in the planning process for a national sales meeting
  • How to prepare for both in-person and virtual sales meetings
  • How the right team of professionals can streamline planning and elevate the overall event experience.

When it comes to corporate event planning, few occasions are as important – and as rewarding – as national sales meetings. With the potential to serve as a catalyst for employee collaboration and motivation, these meetings play a starring role in the story of a company’s future success.

For sales leaders, communicating and connecting with teams that are usually scattered across the nation is a valuable opportunity. Ideally, your national sales meeting should be a time to:

  • Share individual, team, and company successes
  • Demonstrate how each team has contributed to organizational sales goals
  • Outline priorities and plans for the upcoming year
  • Establish sales objectives for teams to support effective planning for quarterly workloads
  • Communicate expectations clearly
  • Foster collaboration among teams and the sales staff as a whole
  • Build excitement and boost morale
  • Encourage a positive, motivating approach to upcoming goals and tasks

Are you feeling a little overwhelmed by that list of event goals? Don’t be – with smart planning strategies and the right support, you can get ready for a national sales meeting that will check all the right boxes.

How to Plan a National Sales Meeting

National sales team meetings are different from any other type of event, but your approach to the planning process will be virtually identical: organized, purposeful, and well-informed. The details might vary somewhat, depending on your company’s specific goals and needs, but best practices for event planning remain the same.

Let’s go over the most important steps to take when planning for a national sales meeting so you have an easy-to-follow route to a fantastic event.

Start planning early

If there’s one point we can never stress enough, it’s that you need to give yourself plenty of time to pull off the best possible national sales meeting. The planning process should begin at least six to eight months before the event date. And if you want to get started even earlier than that, then you’ll really be ahead of the game.

In fact, at Miller Tanner Associates, it’s not unusual for us to hear from clients just a few days after they wrap up a national sales meeting. They’re still flying high from the success of their meeting and are ready to jump right into planning the next one.

There are so many key details to consider, from your sales meeting theme and the agenda to location and vendor selection, and the last thing you want is to end up in a time crunch at the end. For an event of this caliber, even seemingly minute details can have a big impact – so why put yourself under the added pressure of a too-quickly ticking clock?

Identify the objectives of the meeting

Figuring out the purpose of your national sales meeting might seem like a no-brainer. After all, isn’t the entire point to highlight the big wins from the past year? While it’s true that the basic goal of a national sales meeting is to communicate higher-level content to the entire team, like a detailed summary of sales successes, there should be something more. Once you pinpoint clear objectives for the event, you’re much better equipped to move forward with planning the annual sales meeting agenda.

Here’s an example of this concept in action: say your company aims to increase sales by 15% by the end of the year. So, the meeting objective might focus on helping sales employees determine what they will need to do to help achieve this goal. Setting weekly, monthly, and/or quarterly benchmarks, as well as individual, measurable goals for each employee, are tasks that will naturally make sense for your agenda.

Choose a fun and creative sales meeting theme

The best national sales meeting themes can do it all: celebrate, motivate, educate, and inspire your team. Ideally, the theme of a national sales meeting hits the sweet spot between creative and purposeful, connecting to the overarching objectives while bringing in an element of fun.

As you plan a theme for your annual sales meeting, you might have a basic idea of the direction you want to go. For example, maybe you want to focus on building growth-oriented mindsets, or perhaps you’re zeroing in on team building and collective success. We’ll help you translate your sales meeting theme ideas into a fully fleshed-out event that goes above and beyond to create an immersive experience for attendees.

Partner with a professional corporate event planning team

By this point, you’ve likely realized that planning your company’s annual sales meeting is essentially a full-time job. There’s no doubt that there are a lot of moving parts to consider – and plenty of pressure to succeed – which is why a significant number of companies opt to turn to professionals for help.

Miller Tanner Associates has planned thousands of events for a diverse range of clients, including a wide variety of national sales meetings. We understand exactly how important this event is to your company’s growth and success, which is why we are so dedicated to giving our clients the advantage of our expertise, resources, and manpower. Our talented and imaginative team knows how to bring creative and unique event ideas to life, setting your team up for an exceptional event experience from start to finish.

Let us handle the planning and execution of your annual sales meeting, so you can focus on being present and connecting with your team in memorable, meaningful ways. Here are just some of the services we can provide:

  • Event design and implementation, including themes
  • Project management
  • Operations/logistics
  • Travel, hotel, supplier, and transportation management
  • Risk management
  • Entertainment, video production, and presentations
  • Transportation
  • Site preparation
  • On-site event management
  • Budget and financials

Planning a Virtual National Sales Meeting

If you need to take your next sales meeting virtual, there are definitely some special considerations to keep in mind. Engagement becomes even more important while simultaneously becoming much more challenging.

The basic planning steps for a virtual meeting and face-to-face event are essentially the same. However, it becomes critical that you work with a planning professional with experience in large-scale virtual events. Miller Tanner Associates’ virtual event planning experts will show you how to make technology your ally and help you deliver a first-rate experience in a virtual (or hybrid) setting.

Learn how our team recently helped make a virtual national sales meeting a winning success:

Make Your Next National Sales Meeting a Success with Miller Tanner Associates

Your annual sales meeting isn’t just about delivering information and facilitating training – it’s your company’s chance to inspire your salesforce, refine their skills, and unite them in the pursuit of success. And at Miller Tanner Associates, we have a skilled and experienced team that will help you do it all.

Learn more about how we can help you host your company’s best-ever national sales meeting when you connect with our team today!


Success Story: How We Relocated an Investigator Meeting During a Medical Outbreak

Solving the puzzle for emergency meetings - Miller Tanner Associates

A lot goes into planning a meeting. It requires organization and preparation, and the simultaneous turning of many different screws to successfully put the plan in motion.

And yet even the best-laid plans can be derailed by the unpredictable.

That was the case for one of our clients, who had to consider canceling their event after the sudden emergence of a public health crisis.

Fortunately, for every incredible meeting challenge, there’s usually an equally incredible solution to overcome it.

Here’s the story of how we helped a client work around a health scare to plan a successful hybrid meeting in one week.

Challenge: Meeting Attendance Threatened by a Public Health Crisis

One of our clients was planning an APAC (Asia Pacific) meeting in Seoul, South Korea.

Within weeks of signing the hotel and meeting contracts, the MERS (Middle East Respiratory Syndrome) epidemic—a viral respiratory illness—peaked and many hospitals in South Korea were closed for decontamination.

Both the site attendees and the corporate attendees were reluctant to attend since there was not a full understating of if/when the outbreak would be contained.

In addition, many investigators and study coordinators invited to the meeting were prohibited from traveling out of the country.

This created some major barriers to holding the meeting as planned.

Seeing no other alternative, the client requested a postponement/cancellation of the meeting.

Solution: Hybrid Event Connecting Attendees in Two Countries

As an alternative to canceling the meeting, we quickly mobilized to offer a hybrid solution that would enable the client to proceed with the meeting—while also providing a feeling of comfort and safety for all attendees.

Utilizing our strong hotel contacts, we were able to negotiate with the hotel in Seoul to receive a 100% refund and void the original hotel contract. This freed up the original funds to be applied to the new strategy.

The APAC meeting was relocated to Hong Kong as the main meeting site, and we also secured an additional space in Seoul for a small satellite meeting.

During the day of the event, 80% of the meeting in Hong Kong was webcast to the meeting in Seoul. The remainder of the Seoul meeting content was provided via local corporate representatives.

As a result of these planning efforts, we were able to accomplish the goal of training all the sites/countries involved in the study while overcoming the travel challenges created by a serious public health crisis.

Overcoming Location and Attendance Challenges by Uniting Multiple Sites

When it comes to planning meetings, sometimes the unpredictable happens.

That’s why it’s valuable to have a few different options available via face-to-face, virtual, and hybrid (combination) meeting solutions.

In the case above, creating a hybrid event provided the flexibility the client needed to help investigators, coordinators and attendees overcome the obstacles of multiple locations to experience essentially the same event and receive the same training.

That’s the brilliance of hybrid events. They enable you to combine the benefits of face-to-face meetings with the convenience of virtual solutions to reach people across different countries and sites.

Whenever you’re facing attendance or location challenges—for whatever reason—hybrid meetings can offer an ideal solution.

Need help putting together an event that people can attend both live and virtually? Talk to Miller Tanner today.

For general contact and more information about Miller Tanner Associates, you can reach us at: 

877.726.3129

Q & A: The Return of Face-to-Face Events

face-to-face events questions and answers

With the possible return of face-to-face events in the near future, many companies are considering how to best move forward with their events later this year and beyond. Senior Global Experiences Manager Kristin Puryear shares her insightful tips on how to plan your face-to-face events while considering both the unknowns and the possibilities ahead.

What are the most common hesitancies companies are experiencing now with regards to planning their face-to-face events?  

I think one of the biggest hesitancies is whether the audience is ready and would be willing to accept the invitation. There have been so many safety precautions and innovation to prepare for businesses to resume face-to-face events, from airlines to hotels and everywhere in between. Miller Tanner Associates (MTA) can easily help a customer feel comfortable before moving forward. A big part of this is establishing a clear and honest communication plan with the attendees based on current working knowledge of guidelines and policies at the national, local, and venue level.

Should a client have any doubts, we can organize polling to make sure face-to-face will be well received. If the results prove the audience isn’t ready to travel on site, MTA is happy to offer our hybrid or virtual solutions into the mix.

Based on the feedback we are receiving currently, there is an overwhelming amount of people who are ready to get back to meeting in person. It is very exciting!

What advice do you have for companies considering a face-to-face event this year?

We advise more lead time as we anticipate the demand being extremely high for events in the U.S. in August, September, and thereafter. The rest of the world will soon follow once vaccinations have had time to reach each corner of the world.

Although we know many events shifted to a virtual format in the last 15 months, there are many that were also placed on hold and have been eager to book for some time waiting on a safe window to execute.

Between the backup of events over the last twelve months and the normal demand in the fall months, clients should anticipate a difficult time finding space if they only have several months lead time in sourcing.

Given social distancing guidelines, groups will also be using more space than normal. Groups that previously needed a ballroom for 100 attendees might have contracted a ballroom for 200 in order to include distancing and other CDC considerations at the time of contracting. This is another factor that could make it difficult in finding space with a limited amount of time.

Are hotels allowing any additional provisions for booking?

At first there was lots of flexibility being offered to encourage events to book with considerations to easily postpone or cancel. Now that face-to-face events are returning and we are seeing positive progress as it relates to the pandemic, we anticipate that hotels will be more inclined to offer credits to rebook if a change or setback occurs to encourage future business.

There are factors that MTA can put in place to make the client feel comfortable before officially putting vendor contracts in place and we partner with our customers to make clear decisions throughout the planning process to be as cost reflective as possible for their event.

How are hotels ensuring safety for all face-to-face events?

Here in the states, many, if not all, are following CDC regulations. We have been watching closely and comparing all regulations state by state. As of recent news, it seems like all states here in the U.S. should be open for events at full capacity as of July, 1 2021, so great news if you were targeting to host a late summer meeting or event.

Outside of the U.S., we are tracking all regions and advising clients accordingly. Historically, many of our events in Europe, Asia and Latin America have typically merged countries within each region. We believe and have already organized (yes, this year!) face-to-face events within a single country as a first step. Once some of the restrictions are lifted and quarantine periods are reduced, we should see the events grow and expand to once again become more regionalized.

How can companies best prepare for planning their events this year?

  • Timing – Get ahead, have a plan, and a backup plan. By now, we all know too well that things don’t always work out exactly as we envisioned. Build in time to know there might be a few detours. Best of all, MTA has contingency planning, including Plan H (hybrid) and Plan V (virtual), to ensure a seamless overall experience should you need to implement a backup plan.
  • Budget – Work with our team in finding something that works for your project. Keep in mind that budgets might be built out assuming a full face-to-face event, but we can reallocate funds to cover audience participation in a second format – hybrid, virtual, on-demand, etc. MTA has 10+ years of virtual and hybrid experience, so there is no need to look for another vendor when the plan shifts. 
  • Survey – Once your team has an ideal plan in place, survey the audience to make sure they are in alignment before committing to any next steps which might have huge financial implications. 
  • Plan – I believe it is best to plan for the worst-case scenario as far as regulations and guidelines. Hopefully, we continue to move in a positive direction for the duration of the planning window and things will become more relaxed as we move forward finalizing the details of your event. Once all is finalized, plan to give your audience a detailed play-by-play of how the event will look and feel and what is expected of them as an audience member. It is understood that things will look different in 2021, so it will be important to manage expectations before and during the event to provide your attendees with a good comfort level to ensure engagement and success.

For more information about events this year, contact our team!

Building a Hybrid Event Experience

Annually, Miller Tanner Associates (MTA) gathers in-person for training and team-building at our MTA Workshop. This year looks a little different. We’ll be following a hybrid event format using a best-in-class experience platform that aligns with our agenda. In addition, we are designing the hybrid event to include all our audiences: North America, Latin America, Asia Pacific, and Europe.

We invite you to a behind-the-scenes look at how we are building a hybrid experience for our own annual Workshop! Don’t miss this 6-part series shared by our CEO Marnie Miller Battistini.

MTA Workshop: Why Invest? (Ep. 1 / 3 min.)

Understanding Your Hybrid Audience: Virtual and In-Person (Ep. 2/ 3 min.)

Generating Surveys to Optimize the Agenda (Ep.3/ 5 min.)

Creating an Engaging Agenda and Designing a Customized Experience Platform (Ep. 4/8 min.)

MTA Celebrates 24 Years in the Events Industry

Our 24th year in business was remarkable. A year like no other. But along the way, we seized the opportunity to:

Reflect on our industry.

To redefine what we offered, and how we offered it.

And to re-examine our core beliefs and what’s really important to us.

But that was our 24th year.

Now, we are looking forward to year 25. It’s going to be a milestone year, one where we’re re-envisioning the future of not just our business but the event business as a whole.

We’re looking to start an event revolution.

Thanks to all who have navigated this tumultuous year with us. We’re excited to share with you all that we have in store.

Stay tuned…